Agreement & Terms
Terms & Conditions
Effective Date: January 1, 2026 | Last Updated: September 2026
1. Acceptance of Terms
By accessing the Shivi website (shivi.sbs), scheduling a discovery call, or enrolling in any coaching, workshop, or assessment program with Dr. Shivani Koccher Dhand, you agree to comply with and be bound by these Terms and Conditions.
2. Nature of Services
Shivi provides personal life coaching, career coaching, Neuro-Linguistic Programming (NLP) coaching, mindfulness practices, emotional intelligence development, and corporate workshops.
Coaching is a partnership between coach and client designed to facilitate the creation and development of personal, professional, or business goals. Coaching requires the active participation, responsibility, and commitment of the client.
3. Scheduling & Cancellations
Coaching sessions and discovery consultations are scheduled by mutual agreement. To respect both client and coach schedules:
- Rescheduling or cancellation requests should be communicated at least 24 hours in advance whenever possible.
- Punctuality is expected for all virtual and in-person sessions to ensure the full allotted time is utilized.
4. Intellectual Property
All materials, assessments, text, graphics, logos, workshop slides, and original frameworks appearing on this website and in coaching programs are the intellectual property of Shivi and Dr. Shivani Koccher Dhand. Unauthorized reproduction, distribution, or commercial exploitation is prohibited without written consent.
5. Disclaimer of Guarantees
While Dr. Shivani Koccher Dhand brings over 15 years of professional expertise, educational guidance, and structured tools, personal and professional outcomes depend on individual dedication, effort, and external life circumstances. No specific outcome or earnings guarantee is made or implied.
6. Governing Law
These terms are governed by and construed in accordance with the applicable laws of India, with jurisdiction in Punjab, India.
7. Contact Information
For legal inquiries or questions concerning these Terms, please reach out via our Contact Form, email lifebloom.support@gmail.com, or call +91 63771 35420.