Privacy Policy

1. Our Commitment to Your Privacy

At Shivi (“we,” “our,” or “us”), founded by Dr. Shivani Koccher Dhand, we recognize that personal and professional growth requires deep trust. We are strictly committed to safeguarding the privacy and confidentiality of our clients, website visitors, and community members.

2. Information We Collect

We only collect personal information that is necessary to deliver our services, communicate with you, and process your requests:

• Contact Information: Name, email address, phone number, and location when you submit an inquiry or schedule a discovery session.
• Self-Assessment Responses: Answers submitted voluntarily during self-reflection tools (such as the Personal Discovery Assessment) to generate personalized insights.
• Session Communications: Notes and correspondence shared during coaching or consultation programs, treated with the highest standard of professional confidentiality.
• Technical Data: Non-personally identifiable technical information such as browser type, operating system, and anonymized site analytics to ensure website security and performance.

3. How We Use Your Information

Your information is used solely to:

• Respond to your direct inquiries and consultation bookings.
• Provide personalized life coaching, NLP transformation, mindfulness, and corporate workshop programs.
• Generate personal reflection summaries requested by you.
• Maintain website integrity, security, and administrative compliance.

We do not sell, rent, trade, or share your personal information with third parties for commercial advertising purposes.

4. Confidentiality of Coaching Sessions

All personal disclosures, conversations, goals, and reflections shared between a client and Dr. Shivani Koccher Dhand are held in strict professional confidence, in adherence to established coaching ethics, except where disclosure is required by law.

5. Data Security & Storage

We implement industry-standard administrative, technical, and physical security measures to protect your personal data against unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to access, update, or request the deletion of your personal data at any time. To exercise these rights or ask any questions regarding our privacy practices, please contact us via our official contact page.